PRIVACY POLICY

Effective Date: October 20, 2022

Last Updated: October 21, 2024

Welcome to Honest Sources. This Privacy Policy applies to information collected on our website and customer portal, as well as through other interactions with our brand, including affiliated domains where this policy is posted (collectively, the "Sites"). By using the Sites or allowing someone else to do so on your behalf, you are consenting to our use of your information (both personal and non-personal) as outlined in this Privacy Policy and our Terms and Conditions.

We are committed to protecting your privacy, security, and confidentiality. Please review this policy carefully to understand the types of information we collect, how we use it, and the rights you have concerning your data.

1. Information We Collect

A. Personal Data

We collect personal data that you provide to us directly or through interactions on the Sites, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: Username, password, and preferences in the customer portal.
• Payment Information: Credit/debit card details, billing address, and transaction details.
• Purchase History: Records of products or services purchased from Honest Sources.
• Other Information: Date of birth, gender, social media accounts (if provided), and any additional personal data shared during communications or promotions.

B. Non-Personal Data

We collect non-identifiable data related to your interactions with the Sites, such as:

• Device Information: IP address, browser type, device type, operating system.
• Usage Data: Pages viewed, time spent on the Sites, links clicked, and geographic location.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, and pixel tags to understand user behavior and enhance your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

A. Personal Data

• Order Fulfillment: To process, ship, and provide updates on orders.
• Account Management: To manage your account and provide customer support.
• Marketing and Communications: To send promotional materials, special offers, and product updates (with your consent).
• Internal Business Purposes: For data analysis, audits, fraud prevention, and improving our services.
• Legal Compliance: To meet applicable laws, enforce our terms, and protect the rights and safety of Honest Sources and its customers.

B. Non-Personal Data

• Improving User Experience: To optimize website performance and enhance customer experience.
• Marketing and Personalization: To deliver customized content and advertisements based on browsing patterns.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

A. Service Providers

We engage trusted third parties to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and customer service. These providers have access to the information necessary to perform their services but are required to maintain the confidentiality of your data.

B. Business Transfers

If Honest Sources undergoes a business transition such as a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. In such cases, we will notify you of any significant changes to how your personal information is handled.

C. Legal Requirements

We may disclose personal data if required to do so by law, such as in response to a court order, subpoena, or legal request, or when necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to:

• Recognize your device and preferences.
• Track interactions with the Sites (such as pages viewed or items added to the cart).
• Provide a personalized experience, including targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may limit certain features of the Sites. For more information on cookies, you can visit allaboutcookies.org.

5. Mobile Access and Social Media Platforms

When you interact with us via a mobile device or social media platform (e.g., liking or following our pages), the platform may share certain personal data with us based on its privacy policy. You are encouraged to review the privacy settings on your devices and accounts to manage data sharing.

6. Your Rights and Choices

You have certain rights over your personal information, depending on your location and applicable laws (such as GDPR and CCPA):

      A. Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

      B. Deletion

You may request the deletion of your personal data, subject to certain legal or operational requirements (e.g., tax records).

      C. Opt-Out of Marketing

You may opt out of marketing communications by clicking the "unsubscribe" link in promotional emails or by contacting us directly. Please note that transactional communications (such as order confirmations) cannot be opted out of.

      D. Data Portability

In certain circumstances, you may request a copy of your personal data in a machine-readable format or request that we transfer it to another service provider.

To exercise any of these rights, contact us at privacy@honestsources.com.

7. Data Security

We use a variety of security measures, including SSL encryption, to protect your personal information. We also take reasonable steps to limit access to your personal data to authorized personnel only.

However, no transmission of data over the Internet is guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

8. International Data Transfers

If you are located outside of the United States, please note that your information will be transferred to the U.S. where our servers are located. We take steps to ensure that your personal data is protected in accordance with this policy and applicable data protection laws.

9. Children's Privacy

Our Sites are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page and notify you by email or via a notice on the Site. Your continued use of the Sites constitutes acceptance of the revised Privacy Policy.

11. Dispute Resolution

By using the Sites, you agree that any disputes arising out of or related to this Privacy Policy will be resolved through binding arbitration, subject to the laws of the State of Florida. In the event of any dispute, you agree to first contact us directly to seek a resolution.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@honestsources.com